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You create the first order and then pay for it. Use the payment details from the original payment to enter a standing order. The same message to the recipient will create duplicate orders in the system. Then just enable the option “Automatically confirm current rate for duplicate payments” in the settings -> general menu.

If you become a member of the affiliate program, you will receive a commission on every exchange made by the client you have invited. You can add clients through your unique link or through a banner placed on your website or blog.

To get a unique link in the Affiliate Program section, you need to go through a verification process.

In case of a duplicate payment, the system will automatically create a new order for the same amount and place it in a “pending” status. Information about its creation will be sent to your e-mail and you will be able to decide whether you want to execute the order with the current rate or have the payment refunded.

The order will be suspended. Your options will be to confirm the current rate on the order with the adjusted amount, set a limit rate, or cancel the order and have the payment sent back to you.

Unfortunately, this is one of the few things we can’t help you with. What you send to the blockchain network once is final and irreversible. Concentrate when entering your address and you’d better double check it.

You can download a PDF file of each order separately, or set up a transaction filter in the Orders section and download a CSV record of all of them at the same time.

We have CZK and EUR bank accounts with Raiffeisenbank to receive (and pay) payments.

In order to verify a legal entity, it is necessary to verify the persons acting, provide a record of the beneficial owners and the structure of the company.

We are required by law to verify our clients if they exceed the transaction limits. This is the principle of KYC – know your client (customer). At the same time, the Anti-Money Laundering (AML) law mandates verification of the source of funds.
After identity verification you will receive a client discount of 5% of our margin.
Upon proof of income, the client discount increases to 10% of the margin.

All our clients have the same cryptocurrency offer. By registering you get discounts and access to a user profile with order history.

  • Overview of all orders.
  • The ability to store several different bank accounts and wallet addresses for easier ordering.
  • Volume discount.

Your email address and a unique password that you make up or generate yourself. You can also use your Facebook, LinkedIn or Google account to log in.

Up to a limit of EUR 200 every 10 days, orders can be placed without registering as a guest.

No, if you create an order and it is not paid within 5 days, it will be automatically cancelled.

The minimum order value is 50 euros.

You need to have your own crypto wallet and a receipt address generated from it.

After prior arrangement by phone at +420 608 746 753, it is possible to come in person to our client centre in Prague 6, Bubenečská 1, near Hradčanská metro station.

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