When and why do I need to verify?
We are required by law to verify our clients if they exceed the transaction limits. This is the principle of KYC – know your client (customer). At the same time, the Anti-Money Laundering (AML) law mandates verification of the source of funds.
After identity verification you will receive a client discount of 5% of our margin.
Upon proof of income, the client discount increases to 10% of the margin.
Did not find the answer?
The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.
