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Mo-Su 9-21

What happens if I send crypto to the wrong wallet address?

Unfortunately, this is one of the few things we can’t help you with. What you send to the blockchain network once is final and irreversible. Concentrate when entering your wallet address and you’d better double check it.

Did not find the answer?

The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.

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