What happens if I send a different number of crypto/fiat than what is in the order?
The order will be suspended. Your options will be to confirm the current rate on the order with the adjusted amount, set a limit rate, or cancel the order and have the payment sent back to you.
Did not find the answer?
The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.
