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Mo-Su 9-21

In the order form we generate a rate for you every 30 seconds, which is the final rate and no hidden fees are added to it. After the exchange, you will therefore receive exactly what the order is worth.

The generated exchange rate can be reduced by percentages

  • Verification – you get a 5% discount on the exchange company’s margin
  • Another option to reduce the exchange rate is a volume discount, which ranges from 0 to 33% of the exchange’s margin.

In case you are sending cryptocurrencies from your wallet to an exchange, you will be forced to pay a transaction fee to the network to make the transaction take place. As an exchange, we cannot control this fee and it is up to you to set it up in your wallet before sending.

Did not find the answer?

The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.

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