How long does a bank transfer take?
Most banks support sending instant payments to each other, where the transfer takes place within minutes. If you don’t have this feature or don’t use it, it’s quickest to send a payment within the same bank, ideally during business hours. We recommend checking with your bank for options.
Our bank account provider, NEY SD, does not support instant payments at this time. You will see the fastest processing if you place your order in the morning and mid-morning, when the order should be processed in less than an hour. Orders created in the evening will be processed the next business day morning. And weekend orders will be processed on Monday morning.
Did not find the answer?
The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.