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What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website so that your device can be recognised when you use the website. Cookies help us provide important functions and features of our website and improve your experience.

By law, we may store cookies on your device if it is strictly necessary for the operation of our website. For all other types of cookies we need your consent.

How is consent given for the use of cookies?

A notification bar will appear at the bottom of the website when you visit to inform you that the site uses cookies. Here you can agree to and accept cookies. You can also set or refuse cookies yourself here.

It is not possible to refuse necessary cookies, as they help us to make the website usable and enable its basic functions (site navigation, access to secure sections, purchase of digital currency). Without these cookies, the website cannot function properly.

We use three types of cookies on our website:

  1. Necessary cookies

These cookies are necessary to enable you to navigate the website and use its special features, such as accessing its secure section, but they do not collect information about you that could be used for marketing purposes or to remember what pages you have visited online. 

  1. Analytical cookies

These cookies collect information about how you use the website. We can then use them to improve the look, content and functionality of the website. These cookies do not collect personally identifiable information either. The information collected by these cookies is aggregated and anonymised.

provider / serviceExpiration dateDescription
Hotjar Limited / Hotjar____This cookie allows us to collect data about the behaviour of our users and their devices.
Google Ireland Limited / Google Tag Manager____This cookie is provided to experiment with the effectiveness of website advertising.
Google Ireland Limited / Google Analytics____We use this cookie to help us analyse the use of our website and improve its content, in particular by collecting information about the frequency of visits to the website, time spent on the website and interactions between the website and the user. 
  1. Marketing cookies

Marketing cookies are used to track the preferences and interests users share through their use of the website and to send advertising messages in line with those preferences and interests.

Provider / serviceExpiration dateDescription
Meta Platforms Limited / Facebook Pixel____This cookie is used for the analysis, optimization and economic operation of the website. With its help, Facebook can identify visitors to our website as a target group for the presentation of Facebook ads. We primarily use these cookies to show Facebook ads published by us to Facebook users who have shown interest in our website.
Seznam.cz, a.s. / Sklik____This cookie calculates visitor, session and campaign data and also tracks website usage for analytics.

Cookie settings

We use cookies to make it easier for you to use our website and to show you content tailored specifically for you. It is up to you which cookies you allow us to use. You can return to your choice and change it at any time.


Most web browsers support the management of cookies. You can delete, block or completely disable individual cookies within your browser settings.

On our website, you can simply disable the processing of cookies via your browser. However, if you have enabled the use of cookies on your browser, we will assume that you agree to our website’s use of standard cookies.

Do you have any questions for us about our cookie policy? Please feel free to contact us by emailing [email protected].

Did not find the answer?

The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.

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