Do I need to provide my ISIC/ITIC/ALIVE card for every exchange?
No, you don’t. You will only need to use your ISIC/ITIC/ALIVE card during the identity verification process. For subsequent logins, you don’t need to input it anywhere.
Did not find the answer?
The customer service line can be reached Monday to Sunday between 9:00 and 21:00. Or send us an email. Our colleagues will always be happy to advise you and guide you safely through your purchase.
